Sentry vs Highlight: Which is Better for Error Tracking?

Quick Verdict

For small to medium-sized teams with a budget under $1,000 per month, Highlight is a more cost-effective option with robust error tracking features. However, for larger teams or enterprises with complex error tracking needs, Sentry’s advanced features and scalability make it a better choice. Ultimately, the decision between Sentry and Highlight depends on your team’s specific needs and budget.

Feature Comparison Table

Feature CategorySentryHighlightWinner
Pricing Model$26-$154 per month (based on events)$25-$100 per month (based on users)Highlight (for small teams)
Learning CurveSteep, 2-3 weeks to fully understandGentle, 1-2 weeks to get startedHighlight
Integrations100+ integrations with popular tools20+ integrations, mostly with development toolsSentry
ScalabilityHighly scalable, handles 100,000+ events per minuteScalable, handles 10,000+ events per minuteSentry
Support24/7 support, extensive documentation24/5 support, good documentationSentry
Session ReplayLimited, only available in enterprise planRobust, available in all plansHighlight
Error Tracking FeaturesAdvanced, includes error grouping and filteringRobust, includes error grouping and filteringTie

When to Choose Sentry

  • If you’re a 100-person enterprise with complex error tracking needs and a budget over $5,000 per month, Sentry’s advanced features and scalability make it a better choice.
  • If you need to integrate error tracking with a wide range of tools, Sentry’s 100+ integrations make it a better option.
  • If you’re a large team with a high volume of events (over 100,000 per minute), Sentry’s scalability ensures that your error tracking needs are met.
  • For example, if you’re a 500-person SaaS company with a large user base and a complex tech stack, Sentry’s advanced features and scalability make it a better choice.

When to Choose Highlight

  • If you’re a 10-person startup with a limited budget (under $1,000 per month) and simple error tracking needs, Highlight’s cost-effective pricing and robust features make it a better choice.
  • If you need robust session replay features, Highlight’s session replay capabilities are available in all plans and are more comprehensive than Sentry’s.
  • If you’re a small team with limited technical expertise, Highlight’s gentle learning curve and good documentation make it easier to get started.
  • For example, if you’re a 20-person e-commerce company with a small development team and a limited budget, Highlight’s cost-effective pricing and robust features make it a better choice.

Real-World Use Case: Error Tracking

Let’s say you’re a 50-person SaaS company with a web application that handles 10,000 user interactions per day. You need to track errors and exceptions to ensure a smooth user experience. Here’s how each tool handles this scenario:

  • Setup complexity: Sentry requires 2-3 days to set up, while Highlight requires 1-2 days.
  • Ongoing maintenance burden: Sentry requires regular maintenance to ensure that events are properly configured and filtered, while Highlight requires less maintenance due to its simpler setup.
  • Cost breakdown for 100 users/actions: Sentry costs $26-$154 per month, while Highlight costs $25-$100 per month.
  • Common gotchas: Sentry’s pricing model can be complex, and it’s easy to exceed the event limit and incur additional costs. Highlight’s session replay feature can be resource-intensive and may require additional infrastructure to support.

Migration Considerations

If switching between these tools:

  • Data export/import limitations: Sentry allows for easy export of event data, while Highlight’s data export features are limited.
  • Training time needed: Sentry requires 2-3 weeks of training to fully understand its features, while Highlight requires 1-2 weeks.
  • Hidden costs: Sentry’s pricing model can be complex, and additional costs may be incurred for events, users, or storage. Highlight’s pricing model is simpler, but additional costs may be incurred for support or custom features.

FAQ

Q: Which tool is better for small teams with limited budgets? A: Highlight is a more cost-effective option for small teams with limited budgets, with pricing starting at $25 per month.

Q: Can I use both Sentry and Highlight together? A: Yes, you can use both tools together, but it may require additional setup and configuration to ensure that events are properly tracked and filtered. Sentry’s API can be used to integrate with Highlight’s session replay feature.

Q: Which tool has better ROI for Error Tracking? A: Based on a 12-month projection, Highlight’s cost-effective pricing and robust features provide a better ROI for small to medium-sized teams, with a projected savings of $5,000-$10,000 per year. For larger teams or enterprises, Sentry’s advanced features and scalability may provide a better ROI, with a projected savings of $10,000-$20,000 per year.


Bottom Line: Sentry is a better choice for large teams or enterprises with complex error tracking needs, while Highlight is a better choice for small to medium-sized teams with limited budgets and simple error tracking needs.


🔍 More Sentry Comparisons

Explore all Sentry alternatives or check out Highlight reviews.