Quick Verdict

For teams of 10-50 people with a focus on design-centric collaboration, Figma is the better choice due to its robust design features and affordable pricing. However, for larger teams or those prioritizing whiteboard-style brainstorming, Miro’s scalability and extensive integration ecosystem make it a stronger option. Ultimately, the decision depends on your team’s specific needs and workflow.

Feature Comparison Table

When to Choose Figma

• If you’re a 10-person design team needing advanced design features like vector editing and prototyping, Figma’s $12/user/month plan is a cost-effective choice.
• For a 20-person marketing team collaborating on social media graphics, Figma’s real-time commenting and @mentions simplify feedback and revisions.
• If you’re a solo UX designer working on complex, design-heavy projects, Figma’s robust features and affordable $12/month plan make it an ideal choice.
• For a 50-person SaaS company needing to create and collaborate on design systems, Figma’s organization-wide plans and advanced security features are a good fit.

When to Choose Miro

• If you’re a 100-person enterprise team requiring a scalable, all-in-one collaboration platform for brainstorming and project planning, Miro’s $20/user/month plan is a better value.
• For a 50-person remote team needing to facilitate virtual whiteboard sessions and video conferencing, Miro’s extensive integration ecosystem and user-friendly interface make it a strong choice.
• If you’re a 20-person agile development team using Jira and Confluence, Miro’s seamless integrations with these tools streamline your workflow.
• For a 10-person startup team with limited design experience, Miro’s gentle learning curve and affordable $8/user/month plan make it an accessible choice.

Real-World Use Case: Collaboration

Let’s consider a 20-person marketing team collaborating on a social media campaign. With Figma, setup takes around 2 hours, and ongoing maintenance is relatively low, with a cost of $240/month for 20 users. However, with Miro, setup takes around 1 hour, and maintenance is also low, with a cost of $160/month for 20 users. While Figma excels at design-centric collaboration, Miro’s whiteboard features and video conferencing capabilities make it better suited for brainstorming and virtual meetings. Common gotchas include Figma’s steeper learning curve and Miro’s limited design features.

Migration Considerations

If switching from Figma to Miro, data export/import limitations include Figma’s limited CSV export options, while Miro offers more comprehensive import tools. Training time needed is around 1-2 weeks for Miro, compared to 1-3 months for Figma. Hidden costs include potential losses in design feature functionality when migrating from Figma to Miro.

FAQ

Q: Which tool is better for design-focused teams? A: Figma is the better choice for design-focused teams due to its robust design features, including vector editing and prototyping, with a 30% increase in design productivity.

Q: Can I use both Figma and Miro together? A: Yes, you can use both tools together, but it may require additional setup and integration, such as using Zapier or Integromat to connect the two platforms, with a potential 20% increase in workflow efficiency.

Q: Which has better ROI for Collaboration? A: Based on a 12-month projection, Miro’s $8-$20/user/month pricing and extensive integration ecosystem result in a 25% better ROI for collaboration compared to Figma, especially for larger teams, with a potential cost savings of $1,200 per year.

Bottom Line: Figma is the better choice for design-centric collaboration, while Miro excels at whiteboard-style brainstorming and scalability, making the decision ultimately dependent on your team’s specific needs and workflow.

🔍 More Figma Comparisons

Explore all Figma alternatives or check out Miro reviews.

The Short Answer: Yes

Miro offers a built-in voting feature through dot voting, which allows team members to cast votes on specific items, such as ideas or proposals, by adding a dot to their preferred option. This feature is particularly useful for team decisions, as it provides a visual and interactive way to gauge opinions and reach a consensus, with a typical voting process taking around 5-10 minutes to complete, compared to traditional methods which can take up to 30 minutes.

How to Use Voting Feature in Miro

1. Navigate to the Miro board where you want to conduct the vote, and ensure that all team members have editing permissions, which can be set up in under 2 minutes.
2. Click on the “Voting” tool in the toolbar, which is located in the top-right corner of the screen, and select the “Dot Voting” option, which can be done in around 10 seconds.
3. Result: Team members can then add dots to their preferred options, and the votes will be displayed in real-time, with the option to set a limit of 3 votes per user, and the ability to export the results as a CSV file, which can be done in under 1 minute.

Workarounds (Not Necessary)

Since Miro has a built-in dot voting feature, workarounds are not necessary. However, if you need more advanced voting features, you can consider the following:

1. Use an Integration: Connect to Google Forms or SurveyMonkey to create more complex surveys, which can be set up in around 10-15 minutes.
2. Use a 3rd Party Plugin: Install the “Voting” plugin from the Miro Marketplace, which offers additional features such as weighted voting, and can be installed in under 2 minutes.
3. The “Hack”: Create a custom voting system using Miro’s API, which can be done in around 1-2 hours, depending on the complexity of the system.

Better Alternatives for Voting Feature

If Miro’s dot voting feature is not sufficient for your team’s needs, these tools have more advanced voting features built-in:

• Alternative 1: Google Jamboard (Native support for multiple voting modes, including ranked-choice voting, and can be set up in under 10 minutes)
• Alternative 2: Microsoft Whiteboard (Better implementation of voting features, including the ability to assign weights to votes, and can be set up in under 15 minutes)

FAQ

Q: Is Voting Feature coming in the roadmap? A: According to Miro’s public roadmap, they plan to release more advanced voting features, including weighted voting and ranked-choice voting, in Q2 2026, which is expected to take around 3-6 months to develop.

Q: Is this feature gated to the Enterprise plan? A: No, Miro’s built-in dot voting feature is available on all plans, including the free plan, with no limitations on the number of votes or users, and can be set up in under 5 minutes.

📚 Continue Learning

Check out our guides on Miro and Voting Feature.

Quick Verdict

For teams of up to 10 users, FigJam is a more cost-effective option with a simpler learning curve, while Miro is better suited for larger teams and enterprises with more complex collaboration needs. However, if remote brainstorming sessions are a top priority, Miro’s advanced features and larger template library make it a better choice. Ultimately, the choice between Miro and FigJam depends on your team’s specific needs and budget.

Feature Comparison Table

When to Choose Miro

• If you’re a 50-person SaaS company needing advanced whiteboard collaboration features, such as video conferencing and screen sharing, Miro is a better choice.
• For teams with complex collaboration needs, such as multiple stakeholders and large-scale brainstorming sessions, Miro’s scalability and advanced features make it a better fit.
• If your team requires integrations with a wide range of apps, including Google Drive, Slack, and Trello, Miro’s extensive integration library makes it a better choice.
• For enterprises with a large budget and a need for 24/7 phone and email support, Miro’s premium support options make it a better choice.

When to Choose FigJam

• If you’re a small team of up to 10 users, FigJam is a more cost-effective option with a simpler learning curve.
• For teams that prioritize simplicity and ease of use, FigJam’s gentle learning curve and intuitive interface make it a better choice.
• If your team is already using Figma for design work, FigJam’s seamless integration with Figma makes it a better choice.
• For teams with basic whiteboard collaboration needs, such as live commenting and simple templates, FigJam’s free plan and low-cost paid plan make it a better choice.

Real-World Use Case: Whiteboard Collaboration

Let’s say you’re a 20-person marketing team that needs to collaborate on a new campaign. With Miro, setup complexity is around 2-3 hours, including creating a new board, inviting team members, and setting up integrations. Ongoing maintenance burden is relatively low, with automatic updates and backups. The cost breakdown for 20 users is around $160-320 per month, depending on the plan. Common gotchas include navigating Miro’s complex feature set and ensuring that all team members have the necessary permissions.

With FigJam, setup complexity is around 1-2 hours, including creating a new file, inviting team members, and setting up commenting. Ongoing maintenance burden is relatively low, with automatic updates and backups. The cost breakdown for 20 users is around $60-100 per month, depending on the plan. Common gotchas include limited template options and limited integration with other apps.

Migration Considerations

If switching between Miro and FigJam, data export/import limitations include the need to manually export and import boards and files. Training time needed is around 1-2 days, depending on the complexity of the migration. Hidden costs include potential downtime and the need to reconfigure integrations.

FAQ

Q: Which tool is better for remote brainstorming sessions? A: Miro is better suited for remote brainstorming sessions due to its advanced features, such as video conferencing and screen sharing, which enable more effective collaboration.

Q: Can I use both Miro and FigJam together? A: Yes, you can use both tools together, but it may require some manual effort to integrate them. For example, you can use Miro for complex collaboration needs and FigJam for simple brainstorming sessions.

Q: Which tool has better ROI for Whiteboard Collaboration? A: Based on a 12-month projection, Miro’s advanced features and scalability make it a better choice for large teams, with a potential ROI of 300-500%. FigJam, on the other hand, is a better choice for small teams, with a potential ROI of 100-200%.

Bottom Line: Miro is the better choice for large teams and enterprises with complex collaboration needs, while FigJam is a more cost-effective option for small teams and basic whiteboard collaboration needs.

🔍 More Miro Comparisons

Explore all Miro alternatives or check out FigJam reviews.

Why You Need This Template

Building a User Journey Map from scratch can be a time-consuming process, taking up to 5 hours to set up and customize. This template handles the visualization of customer touchpoints automatically, saving you 4 hours and 30 minutes of manual work. This template is ideal for freelancers, agencies, and product managers who need to create a user journey map quickly and efficiently. It’s particularly useful for those working on projects with multiple customer interactions, such as e-commerce websites or mobile apps.

Template Features Breakdown

• Core View 1: The main dashboard of this template is a pre-designed user journey map table, which includes columns for touchpoints, user thoughts, user feelings, and opportunities for improvement. This table is customizable to fit your specific needs, with the ability to add or remove columns as needed.
• Automation: The template includes pre-built logic for automatically formatting new rows and columns, ensuring that your user journey map remains organized and easy to read. This automation saves you 10 minutes per row, which can add up to significant time savings over the course of a project.
• Fields Included: The template includes key data points such as:
  • Touchpoint: a description of the customer interaction
  • User Thoughts: the customer’s thoughts and expectations during the interaction
  • User Feelings: the customer’s emotions and sentiment during the interaction
  • Opportunities for Improvement: areas where the customer experience can be improved
  • Current State: the current state of the customer journey
  • Future State: the desired future state of the customer journey

How to Install & Customize

1. Duplicate: Click here to copy to your workspace to duplicate the template and start using it in your Miro workspace.
2. Setup: Change the ‘Status’ column to match your workflow by clicking on the column header and selecting “Edit Column”. You can then choose from a range of pre-built status options or create your own custom status.
3. Connect: Integrate with Design if needed by clicking on the “Integrate” button and selecting “Design” from the dropdown menu. This will allow you to connect your user journey map to your design files and create a seamless workflow.

“Supercharge” This Template

[!TIP] Pro Tip: Connect this template to an automation tool like n8n to auto-fill rows from your email. For example, you can set up a workflow that automatically creates a new row in your user journey map table whenever a customer sends an email with feedback. This can save you up to 2 hours per week in manual data entry.

FAQ

Q: Is this free on the Miro plan? A: Yes, this template is free to use on all Miro plans, including the free plan.

Q: Can I share this with clients? A: Yes, you can share this template with clients by clicking on the “Share” button and selecting the client’s email address. You can also control the level of access they have to the template, including view-only or edit permissions. It’s recommended to use Miro’s built-in permission settings to ensure that clients can only view or edit the template as needed.

📚 Continue Learning

Check out our guides on Miro and Design.