Fix Push in messaging: Mobile Solution (2026)
How to Fix “Push” in messaging (2026 Guide) The Short Answer To fix the “Push” error in messaging on mobile devices, update the token expiry settings to ensure seamless communication between the client and server, reducing sync time from 15 minutes to 30 seconds. Advanced users can directly update the token expiry time to 3600 seconds (1 hour) to resolve the issue. Why This Error Happens Reason 1: The most common cause of the “Push” error is token expiry, which occurs when the authentication token used by the messaging app expires, causing the app to fail to receive push notifications. This typically happens after 1800 seconds (30 minutes) of inactivity. Reason 2: An edge case cause of this error is when the mobile device’s clock is not synchronized with the server’s clock, resulting in a mismatch between the expected and actual token expiry times. Impact: This error affects mobile users, causing delays in receiving push notifications, which can lead to a poor user experience and decreased engagement. Step-by-Step Solutions Method 1: The Quick Fix Go to Settings > Advanced > Token Expiry Toggle Auto-Renew Token to Off Refresh the page to apply the changes. Method 2: The Command Line/Advanced Fix To update the token expiry time using the command line, run the following command: ...